Delivery & Returns
We accept online payment in a secure environment by credit or debit card or PAYPAL. We currently accept Visa, Mastercard, American Express, Delta, Solo, Switch and Maestro. All transactions are shown and charged in £ Sterling.
How much does delivery cost?
UK standard delivery is £3. UK next day delivery guaranteed is £8. EU postage costs £7 per order, and postage to the rest of the world is £9. Shipping outside the EU may incur additional import duties or customs charges.
When will my order arrive?
Orders placed by 1pm are normally dispatched the same day, and always within 24 hours (Monday to Friday). Parcels are sent using Royal Mail 1st class as standard.
Gift wrapping with luxury box and ribbon is available to select at checkout at a cost of £5. It is available for UK and International orders.
We hope that you will love your Mamacha product but we understand that sometimes a purchase just isn't right. If you wish to return something we will be happy to offer an exchange or refund. Please contact us by email at firstname.lastname@example.org or by phone on +44 (0)7969 804 779 to arrange a return. Christmas presents can be returned or exchanged until 15th January 2017. Returned items will only be accepted unused, undamaged and in perfect condition. Please obtain proof of posting from the Post Office. Goods are returned at the purchaser's own cost. The delivery charge and any import duties paid on the original order are non-refundable.